Privacy Policy

Last updated: July 28, 2025

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect any personal information gathered through our website (the "Site") and in connection with our Makerspace activities and services.

Information We Collect

We may collect the following personal information when you register for our community, inquire about training, request products/services, or otherwise interact with us:

  • Contact details including your name, address, billing address, shipping address, professional information, phone number, and email address.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
We may also automatically collect standard technical data such as your browser type, IP address, and device information when you visit our Site, solely to analyze and improve our website and services.

How We Use Your Information

Your information is used solely for:
  • Makerspace community management and communications
  • Providing you with information about trainings, activities, or resources you have requested
  • Fulfilling orders for products or services
  • Facilitating attendance, participation, and support for online and offline workshops/trainings
We do not use your personal information for third-party advertising, and we do not share, sell, or otherwise disclose your information to any third parties, except as necessary to fulfill your requests or where required by law. Your information may be accessed only by authorized members of the Makerspace team.

Data Protection

We are committed to ensuring that your information is secure. We maintain appropriate technical and organizational safeguards to protect your personal data from unauthorized access or disclosure.

Cookies

Our Site may use cookies and similar technologies to enhance user experience and help us understand website usage. You may manage your browser settings to block cookies if you prefer.

Control Over Your Information

By submitting your details, you acknowledge and consent to their use in accordance with this policy. If you have any questions or wish to access, update, or request the removal of your personal data, please contact us.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
  • Right to Access/Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a last updated date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@trinovatemakerspace.com or contact us 112, Vaishno Villa, Satya Nagar, Bhubaneswar, Odisha - 751007